S & G P – Ropley

We chose to visit Southern Mobility Vehicles after seeing a range of their stock advertised on eBay. The range appeared to cover most sizes and types of mobility vehicle, from cars, small car derived vans up to and including panel van size. I had a model in mind that I had not seen up close, they had one in stock and we made an appointment to visit. Friendly and welcoming on our arrival, the said vehicle was ready for me to inspect and test drive. There was no hard sell or detrimental remarks about the chosen vehicle. Once tested I realised that it was not suitable for us. We were shown many other more suitable vehicles in all price ranges, when I said that I was not interested in one particular model I was shown all apart from that one model. I was encouraged to inspect any and all parts of each vehicle. My husband was given a seat and the owner kept him company whilst I looked and test drove various vehicles. When I felt the vehicle met all my criteria, I was given the opportunity to take my husband for a test drive. At no time was there any pressure or feeling of being hurried. We did buy from Southern Mobility Vehicles and it was arranged that our purchase was valeted, serviced and delivered a week later. There was no charge for the delivery even though we live over 40 miles from their yard. Excellent service and aftercare given.

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