2021 Ford Tourneo Custom "DRIVE" TITANIUM ECOBLUE 2.0 diesel auto







Fuel Type

Engine Size



Finding a suitable wheelchair accessible vehicle (WAV) is not as easy as many think. This acquisition may well be a compromise that started with knowing you have to say goodbye to a car you want to travel in for a vehicle you need to travel in. Whether you need a new or a Nearly New WAV on the Motability Scheme, WAV rental, a financed or outright purchase of a new or used WAV, we are here to help you with independent advice on your first or your next WAV.

Ford Tourneo Custom drive from wheelchair user position rear ramp WAV from Southern Mobility Vehicles

Wheelchair user experience

We believe the best experience for a wheelchair user in any WAV is ultimately their inclusivity, and this Ford Tourneo Custom conversion does just that very well indeed. The entry should feel stress-free, and coming to rest on a level floor is, for most, the ideal solution.

Apart from being designed for a wheelchair user to drive, this WAV can accommodate a second wheelchair user behind the driver, making it doubly helpful whilst accommodating a further five seated passengers with plenty of elbow room. It is the ultimate in wheelchair accessible vehicle design.

It has a fully automated remote entry system for wheelchair users. It comes complete with a switch on the dashboard, which closes the rear ramp and tailgate so you can get away quickly with no fuss. Hence, independence is all yours, and you can be the driver or the passenger in your wheelchair in this brilliantly versatile conversion.

The lowered floor on this WAV is significantly lower than many, and having a low centre of gravity means a better ride and ride height for wheelchair users. There will likely be less lateral wheelchair movement when the vehicle is in motion, and a wheelchair user’s eye line is better suited to their fellow passengers. For a wheelchair user to be in the driver position at the same height as Ford designed this vehicle is a rarity not easily found in the WAV industry.

The ultimate benefit to most wheelchair users is their ability to see the outside world in the same way as seated passengers do during travel. This WAV is a big win for wheelchair users. The suspension is kind, the ride is suitable for most, and plenty of space to carry equipment or luggage exists.

Driver experience

The Custom was built around the driver’s needs since Ford first started making the Transit in 1953, and Ford had this perfected many years ago. The Tourneo (Ford language for car) has treats for everyone, not just the driver. Getting in and readying to drive is quick, and the switchgear is simple and where you’d expect to find it. You’ll find everything to hand and easy to manage from the first moment you sit in one.

The Tourneo drives beautifully and has a very tight turning circle. The Custom handles the bends well, and, along with auto dip headlights, it also comes with static cornering lights and cruise control. These are very helpful and, like many features on this WAV, which may seem like things you can live without; when a wheelchair user is present, especially when driving, they prove their necessity once used.

Passenger experience

All passengers get a good deal on a Tourneo Custom. You know they will work well, given how long Ford has built vehicles. The seating is comfortable, with three seats (if the driver seat remains in place) being the original manufacturer seats from the vehicle pre-conversion. There’s plenty of legroom, and of course, the view through the glass is fantastic.

The three tip and fold seats are very comfortable, recline and have armrests, all requirements in any vehicle. The fact they fold away gives good clear access for wheelchair users on and off boarding and quickly opens up to accommodate any seated passengers.

SMV loves

There is little not to like and a lot to love about the Tourneo Custom WAV, especially as a wheelchair user. The wheelchair user inclusivity as the driver or as a passenger, the space, the light, switchgear, ride height, and the natural feel of this WAV. We believe this is the best wheelchair accessible vehicle in the marketplace by far in this vehicle class size.

SMV says

Why not give Southern Mobility Vehicles a call if this WAV isn’t quite right for you. Whether you are looking for a new Motability WAV, a Nearly New Motability WAV, a short term hire, or an outright purchase, we are the WAV dealer to call first. We are here to help; we know how hard it is to be confident you are buying the right mobility vehicle for your needs. We are independent WAV advisors so that you will get the best of all worlds; whatever your wheelchair access needs are, it is only one call to 0800 008 7800

Accessibility Experience
  • A fully remote automated rear tailgate and lift entry system for quicker and easier wheelchair user access
  • Highly inclusive wheelchair user in the driver position as original driver seated position so superior vision
  • Push pull driver hand controls and electric handbrake are present
  • The perfect WAV for a large family with two standard manufacturer seats and three tip and fold seats
  • Isofix present on the second-row manufacturer seat for baby & toddler seats
  • Tinted rear windows increase privacy for wheelchair users and passengers
  • Good quality suspension makes for a smoother ride for wheelchair users
  • A low centre of gravity means a more stable ride for most wheelchair users
  • This WAV will take two wheelchair users, a a driver and one in row two behind the driver.
  • A hugely flexible WAV with three tip and fold seats allowing full access to the forward position for wheelchair users
Driver and passenger experience
  • Seat upholstery: cloth
  • Air conditioning
  • Electrically heated windscreen
  • Driver and passenger seat: individual type, heated
  • Front electric windows with one-touch on one window
  • Engine start/stop
  • Alloy & leather multi-function steering wheel with tilt adjustment and telescopic adjustment
  • Side step
  • Front and rear wheels: 16 inch alloy rims ; width: 6.5 inches 40.6 and 16.5
  • Four disc brakes including two ventilated discs
  • Turbo-charger
  • Independent strut front suspension with anti-roll bar and coil springs, rigid beam rear suspension with leaf springs
  • Transmission: 6-speed automatic with manual mode featuring gear lever mounted on the dash
  • Hill holder
  • Speed limiter
  • Glove compartment
  • Centre armrest between front seats
  • Tyre kit
  • Steering wheel mounted remote audio controls
  • Ten speakers
  • Audio system with touch screen ; radio receives AM/FM, digital and RDS colour screen, 0 and audio player reads MP3
  • 12v power outlet located in boot/cargo section and front section
  • Front and rear reading lights
  • Cup holders for front seats
  • Bluetooth includes music streaming
  • Connections for USB (front), 2 and 0
  • Apps control
  • Text to speech / speech to text
  • Analogue & digital dashboard
  • Voice activating system includes phone
  • Telematics Via SIM in vehicle with advanced automatic collision notification 0 and breakdown assistance
  • 8.0 inch touch sensitive multi-function display screen(s) Dashboard 1 and 20.3
  • Mobile Integrationusing Apple CarPlay, Android Auto, Unlimited, Unlimited, 0 and 0
  • Front and rear radar-type parking distance sensors
  • Halogen low beam halogen high beam headlights with ellipsoidal lenses
  • Headlight controlsystems: dusk sensor and height adjustment
  • Privacy glass on the rear window and on the rear side windows
  • Front fog lights
  • Day time running lights
  • Power door mirrors/cameras ; heated with integrated indicator lights
  • Electrically foldable mirrors
  • Hinged rear side windows on drivers side and passengers side
  • Rain sensing windscreen wipers with automatic frequency intermittent wipe
  • Electronic traction control
  • Drivers airbag, passengers airbag with de-activation switch
  • Stability controlsystem
  • Electronic brake distribution
  • Brake assist system
  • Low tyre pressure indicator with rim mounted sensor
  • Cruise control
  • Particle filter system
  • Ventilation system with air filter
  • Cornering lights/kerb illumination
  • LED day time running lights
  • Cornering brake control
  • Roll stability control

Please note that some vehicles specification may not match the manufacturer supplied information due to the nature of vehicles being converted for wheelchair accessibility. Please ask us to check anything that is important to you.

Our exclusive and comprehensive Autoguard Nationwide All Mechanical and All Electrical Premium Warranty and Breakdown Assist cover always runs for 3 years and includes:

Full Breakdown Assist to include Roadside Recovery, Onward Travel, Home Start and Accident recovery

Unlimited Number of Warranty Claims on unlimited mileage

Maximum individual claim limit of £2400 including VAT

Breakdown & Recovery 24 Hours a Day/365 Days a Year 

Key WAV component cover Included

Parts and Labour are included

Continental warranty repair cover

A Free Downloadable Autoguard Contract Holder App

Transferable to a New Owner if sold Privately


Our warranty also covers you for - In Car Entertainment Systems, Air Conditioning, Driver Interface Systems, EGR Valves, Catalytic Converter and Fuel Injectors, Misfuelling Cover and Broken or Lost Key Cover 

For new WAVs you will get our exclusive and comprehensive WAV only warranty to run alongside your manufacturer’s warranty

Your Warranty & Rescue booklet

We have partnered with disability insurance specialists, Fish Insurance, who can offer Disability Car Insurance policies specifically to cover disabled drivers, adapted cars, and WAVs.

Options for any driver cover, as well as policies for non-drivers, so you can insure the vehicle in your name and it be driven by yourself, family, friends, or carers

Cover for the repair and replacement of adaptations to your car that you’ve told Fish about

Free courtesy car while your car is being repaired at one of Fish’s approved garages (or up to £700 mobility allowance if a suitable car isn’t available)

If your car is stolen, any settlement will take into account any modifications that you’ve told Fish about

Cover for accidental damage to other people’s property or injury to others up to £20m (and up to £5m per claim)

Lifetime guarantee on repairs. If you maintain the vehicle to the manufacturer’s schedule, any repairs carried out by approved repairers are guaranteed while you own the car

Protection up to £2,500 for wheelchairs or other mobility aids being transported in your car

To get a tailored quote, call 0333 331 3869 and quote code 2487.

As with any policy, limits and exclusions apply. For full details of the cover provided by Fish Insurance, click here.

Southern Mobility Vehicles ltd is an Introducer Appointed Representative of Fish Administration Limited. Fish Insurance is a trading style of Fish Administration Ltd. Fish Administration Ltd is authorised and regulated by the Financial Conduct Authority, Firm Reference Number 310172. Fish Administration Ltd is registered in England & Wales. Company Registration Number 4214119. Registered Office: Rossington’s Business Park, West Carr Road, Retford, Nottinghamshire, DN22 7SW. Fish Administration Ltd is part of the PIB Group.

Height 1977mm
Width 1986mm
Length 5339mm
Fuel Consumption
Combined MPG 32.8
Extra Urban MPG
Urban Cold MPG
Power (BHP) 128
Maximum Speed (mph) 99
Torque (Nm) 385
Engine and Drivetrain
Cylinders 4
Driven Axle FRONT
Engine Capacity (cc) 1996
Forward Gears 6
Emissions (CO2) 226
Engine Euro Status 6
Seats 6
More information
  • Power: (from primary fuel) 96 kW , 130 HP ISO @ 3,500 rpm; , 385 Nm
  • External dimensions: 5,339mm long, 1,986mm wide, 1,977mm high, 3,300mm wheelbase, 1,745mm front track, 1,718mm rear track, 12,800mm turning circle (kerb to kerb), 13,400mm turning circle (wall to wall), 1,028mm rear overhang, 210.2 inches long, 78.2 inches wide, 77.8 inches high, 129.9 inch wheelbase, 68.7 inch front track, 67.6 inch rear track, 42.0 foot turning circle (kerb to kerb) and 40.5 inch rear overhang

Please note that some vehicles specification may not match the manufacturer supplied information due to the nature of vehicles being converted for wheelchair accessibility. Please ask us to check anything that is important to you.

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